FREQUENTLY ASK QUESTIONS
Q What is your standard turnaround time?
Our standard lead time is 6 to 8 business days after the final approval on term sheets we send prior to printing.
Q Is there any way I can get express shipping?
Yes, we do offer rush service plan with 6 or 8 business days with a small fee.
Q Can I print custom/my own artwork?
Yes as we are trained in all sort of customize printing so you can have your own artwork printed.
Q How do I make sure what would be finished product look alike?
Normally we do work on the digital proof with a flat and 3d view for the approval so that makes all clear what specifically the box will look alike after printing and assembling. Also for bulk orders, we send a physical sample with small sampling fee to make sure everything should be printed as per client requirements.
Q Can I get wholesale rates?
We have a special program for resellers/whole sellers and graphic designers which add special discounts.
Q Do you ship outside of USA?
Yes, we are entertaining thousands of consumers in the UK, Australia, Canada and the USA.
We do offer free shipping within the USA.
Q Which payment methods you accept?
We do accept, Visa, Master, Amex, Discover, Check, Or PayPal.
Q What form do the boxes shipped?
All Custom Boxes are shipped flat and pre-assembled (Glued).
Q Which printing method you use?
We have a experienced labour force and highly advanced offset, digital and screen method available in-house.
Q What file type you require for printing?
We require PSD, pdf, ai, format with a min of 300dpi file for printing.
Q How do I order Custom Boxes?
There is no Big deal in customizing the complete carton with your own design file. We do have a design team available with us who can work efficiently to layout the artwork and can work on your design definitely Free of cost. Ordering custom printed boxes is just a single click distance now!
Q How should I process the order?
You can prepare your order in easy 4 steps.
- Submit your quote request
- Upload your artwork or email us
- Approval of digital proof
- Once the payment is confirmed your order will be transferred to production