FREQUENTLY ASK QUESTIONS

What is your standard turnaround time?

Our standard lead time is 7 to 10 business days after the final approval on term sheets we send prior to printing.

Is there any way I can get express shipping?

Yes, we can offer a rush service plan with 5 to 7 business days for a small fee.

Can I print custom/my own artwork?

Yes, we have a trained designing team in all sorts of customizing printing so you can have your artwork printed.

Can I get wholesale rates?

We have a special program for resellers/whole sellers and graphic designers which adds special discounts.

Do you ship outside of the UK?

Yes, we provide packaging boxes to thousands of consumers in the UK, Australia, Canada and the USA. We give offer free shipping worldwide.

Which payment methods do you accept?

We do accept, Visa card, Master card, Amex, Bank Transfer, Or PayPal.

What form do the boxes ship in?

All custom packaging boxes are shipped flat and pre-assembled (Glued).

Which printing method do you use?

We have an experienced labor force and highly advanced offset, digital and screen printing methods we use.

What file type do you require for printing?

We require PSD, pdf, ai, and Corel formats with a minimum of 300 dpi file for printing.

How do I order Custom Boxes?

There is no Big deal in customizing the complete carton with your design file. We do have a design team available with us who can work efficiently to layout the artwork and can work on your design Free of cost. Ordering custom boxes is just a single click distance now!

How should I process the order?

You can prepare your order in easy 4 steps.

Submit your quote request
Upload your artwork or email us
Approval of digital proof
Once the payment is confirmed your order will be transferred to production.

How do I make sure what would be finished product look like?

Normally we have to work on the digital proof with a flat and 3d view for approval so that it makes all clear what precisely the box will look like after printing and assembling. Also for bulk orders, we have to charge a small fee to send samples to ensure everything is printed per client requirements.

Does Healey Packaging require a minimum and maximum order?

Yes, we require a basic minimum order quantity (MOQ) of 100 per design and a maximum amount of 600,000. In case you want to exceed that number, you can contact one of our customer sales representatives and get your issues resolved.