Return Claim Support

Sometimes things don’t go as planned — and that’s okay! If your packaging order arrived damaged, incomplete, or incorrect, our Return Claim Support team is ready to assist. Please fill out the form below and we’ll respond within 12–24 hours.

💡 Quick Tip: Include your order number and clear photos of the issue to help us resolve it faster.

Need Immediate Help?

For urgent issues, contact our team at help@healeypackaging.co.uk or call +44 7411 523056.

Frequently Asked Questions

We respond to all claims within 24–48 hours. Once verified, replacements or refunds are processed immediately.

Usually, clear photos are enough for verification. For large shipments, we may request a partial return for inspection.

Yes! You’ll receive an email confirmation with a claim reference number to check progress anytime.